| The search engine scans for documents which contain the search words. The matching documents are sorted by the article modified date in descending order. It is difficult to search the support database without knowing the keyword conventions. The following table is a list of problems and possible keywords to use for your search.
Multiple keywords have implied AND logic. For OR logic, you must explicitly include OR between keywords. The keywords are not case sensitive, and partial keywords are allowed with the use of wildcard characters. For example, IGD* would show articles containing words starting with IGD. |