When DTS creates a software maintenance release, or encounters problem that gets classified as “HIPER”, DTS customer support sends a Maintenance Announcement email to registered customers that have requested notification. Note: Maintenance announcements are relatively infrequent – maintenance builds are usually produced in 3-6 month intervals.
Our support staff also produces a Weekly Digest that includes summary information about the product maintenance activity that occurred during the previous week. The emails are relatively short, and list the article abstracts for new and updated support database entries. The email contains links to the related DTS support database web pages for customers than want more detailed information.
If you would like to be included on either mailing list, please drop a note to customer support.